Comments on: BlueHost Email Blues

By: russbl

russbl — Wed, 17 Jun 2009 17:06:33 +0000

Bluehost is a solid web hosting company and have been around for quite awhile. They host over 1 million domain names and are a reputable web hosting provider.

By: Crazy Penguin

Crazy Penguin — Sun, 13 Apr 2008 00:53:19 +0000

Bluehost has perfected the ultimate in terrible web hosting experience. Bluehost=Excessive Downtime Bluehost=Pathetic Technical Support Bluehost=Email that doesn't work Read more about my nightmare with Bluehost Read about Bluehost's TOS from a customers point of view.

By: mishkii

mishkii — Wed, 02 Apr 2008 10:19:00 +0000

I have been using bluehost for about 3 months so far, hosting about 5 or 6 different sites. Over the last week I have noticed a bit more downtime than usual (which is why I wandered on to this blog) but I would like to say some words in defense because I think the majority of opinions above are HARSH!

Firstly, if you need to be sending thousands of emails in the space of one hour I’d think about purchasing a more expensive hosting package! Instead of cheaping out and then having a go at bluehost because they dont want their thousands of users overloading the servers all at once. I think that is fair for the price you are paying (the equivalent of £40 quid a year for sooooo many features!).

Secondly, I had a problem that I couldn’t fix (it was at their end) shortly after signing up, and after chatting with them via their home page chat (note NOT ON THE PHONE! Who isn’t cranky when they have to answer their work phone? lol) it was fixed within an hour or so. The person I spoke to was very polite and understanding and seemed to know exactly what they were talking about.

So people, just remember – for every bad review there’s probably a hundred good ones you don’t hear about because most people don’t feel the need to shout about it if they had a good experience.

Bluehost = a great company who give their users a great service and an abundance of features. Of course they have their occassional problems but NO HOST IS PERFECT unless you do it yourself!

By: JOHN SMITH

JOHN SMITH — Wed, 01 Nov 2006 19:16:52 +0000

THE OWNER OF http://WWW.BLUEHOST.COM IS ACTUALLY THE OWNER OF http://WWW.HOSTMOSTER.COM. BUT COMPANY ARE SCAMS. WATCHOUT DOING BUSINESS WITH THESE COMPANIES. BLUEHOST IS HOPING THAT IT COULD ACQUIRE MORE MEMBERS WITH THE NEW NAME HOSTMOSTER BUT KEPT THE SAME MESSED UP STAFFS AND OWNER.

By: Dillon

Dillon — Fri, 29 Sep 2006 16:44:44 +0000

I’ve been with bluehost for a year now, hosting 3 sites, one for my own artwork and sculpture, one for the artist studios and event i help coordinate and one as a more general arts network pages for Sydney and Melbourne.
We recently restructured how we do our banking, closing down a couple of peripheral accounts to stream line the accounts. one of these accounts was the one that bluehost was billing.
Unfortunatly, rather that do us the courtesy of notifying us of a billing problem by email, thus allowing us to login to our bluehost account and update the relevant information, and sending us all on our merry way, they decided just to delete my entire account, webmail, php the lot, and then not even inform me of this action – I found out when I couldn’t access my @mekanarky.com mail accounts, had to mail them through yahoo and wait 36 hours for a response. Being based in Australia, trying to sort things out by phone is not economical or practicle, the response i recieved was a very brisk “sort it out with billing” from a mister Jay Ward. Billing is now shut till monday, leaving me with at least another 2 days downtime, for me, the forum, several dozen artists that use our webmail, the mailing list and newsgroup etc. etc.
I now have to figure whether it’s worth rectifying the situation with Bluehost, even just to retrieve the site arcitecture and mail info, which I’m informed “might” be backed up, or to just screw the whole deal and go with a more obliging host that has abit more respect for it’s clients, but face the somewhat daunting prospects of filling in the gaps in the site (mambo, blogs etc.) and trying to compile a list and contact the various people who have lost their email accounts (numerous irate phonecalls have helped with this to some extent, but some of the crew are overseas, hard to contact and relying on their email).
Bluehost can rot in hell.

By: Simon

Simon — Tue, 29 Aug 2006 14:13:36 +0000

Bluehost has had numerous issues with there servers/boxes having too many accounts. This causes overload of processes which effects emails, speed, and all control panel usages. Their tools such as SSH is good and all other tools are standard. But if they could figure out a way to lessen the amount of account to one box, this would put there hosting service at the top.

Everyday their servers are overloading during peak hours. The community is starting to be aware of this issue but no action has been put into effect to remedy this by Bluehost.com. I give them a 2 rather than a 1 only because they offer SSH.

By: Bluehost Sucks Rocks

Bluehost Sucks Rocks — Sun, 20 Aug 2006 17:28:10 +0000

I’ve been with Bluehost for a few months and have experienced nothing but problems-downtime, database errors, mail timeouts, FTP slowness, you name it. I’ve also been waiting 65 days for a commission check, for sending them a new customer. I left a comment on the CEO’s blog about all this and it never appeared. (He has comment moderation, gee, I wonder why) Bluehost just plain sucks, and it’s being run by a loony.

By: Jeffry Ma

Jeffry Ma — Sun, 06 Aug 2006 19:20:00 +0000

I really wish I have read this post before I sign up for Bluehost. Yes – they have some really great library collections with a nice installation wizard. But on Box 151 – they gave me a horrible decision-making 2-day experience. The server is very unstable, and the Apache httpd server constantly stops all the time.

I was considering switching from WebHero (formerly Catalog.com) because they have permanently lost two months of data in MySQL, but their web server is so far reliable in the year I have been using.

To be honest, I think hosting it on my own Windows Server 2003 will be my best option right now since I have full control over it…

By: Anonymous

Anonymous — Fri, 21 Jul 2006 04:22:32 +0000

Without going into pages and pages of issues I have had with Bluehost, all I can say is Bluehost’s service and support really suck!

By: David Vanderbilt

David Vanderbilt — Tue, 18 Jul 2006 16:52:14 +0000

I guess it all boils down to what is the servers architecture and total capacity with setup. Ihave bluehost account and so 3 of my friends totaling about 20 domains together. I moved them all to bluehost and must say customer service has been outstanding. (try Dreamhost…more like nightmare in your dream
anywhays may be bluehost started to hit very hi numbers in terms of bandwidth and traffic and were not well prepared for that volume of visitors. now they are in a semi crushing phazeclaiming the power outage is the issue but comon u mean Utah cant delver power to your severs? I dot buy that. I’m gon alinger a bit and then probably gona hit mediatemple.com for some promising hosting quality with fiberoptics dediated ip and top if the line in the industry HP servers with Redundant power supplies, redundant fans etc.